Statements

		STATEMENTS

View your statement.

The second login access to see your statements is for your security. It just takes a few seconds to register. As with all new website features there have been one or two problems getting started. If you experience any difficulties, please send a quick email to kwasind@rcyc.ca and we will assist you promptly.

		FAQs

Q. Are online statements accessible within the RCYC website?

Q. I already have my user name and password for the RCYC website. Do I have to register again?

Q. How do I register?

Q. Which email address should I use on the registration page, if I have more than one email address?

Q. Who can I contact, if problems arise?

Q. How far back can I view my account?

Q. How can I access the 12 months’ statements?

Q. My associate or dependent has registered his/her member number but could not see any transactions after he/she logged in. Is there a problem on the website?

Q. Will I see all the up-to-date charges posted to my account instantly?

Q. How do I know if what I’m viewing is a completed month-end statement including all transactions for that month?

Q. Why do I see an “unbilled” statement on the screen at the beginning of the month?

Q. Can I print my monthly online statement or my current month’s transactions?

Q. Is this a fully secured site?

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